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USB Technology FAQ
About Quality and Warranty?

last update:2004-4-2 12:13:44

High quality with low price is always the target we seek after, and it is also the reason why our customers from all over the world would like to cooperate with us in long-term. In order to be excelsior, and improve the quality of our products constantly, our company established a specialized quality control center, which is in charge of the following tasks.

1. Offer specialized training to the staff, insures that the company has a group of skilled and well trained people

2. Import and install the modern production lines. Insures the quality of the products and the speed of production from the basis. Our month product is $ 2 million. We hope that we can get OEM orders from the customers all over the world, and we can insure you that we will deliver the goods with the highest speed. For example, Ink Cartridge: 20000 units, delivered 10 days, Mouse: 50000 units, delivered in 7days.

3. (R&D staff) We organized a powerful group of R&D, all 25 people, they are specialists in IT industry, who are in charge of the R&D and innovation of the new products, so as to make the externality and the quality of our products take the lead in the industry.

4. Purchasing department. We have established the purchasing department with 15 people. Specialized in purchasing all kinds of high-quality raw materials so as to insure the quality of the products and cut the costs to the most extend.

5. After-sale services. We have 10 people who are in charge of the after-sale services of the products; meanwhile they also report the feedbacks from the customers to the control center so as to constantly improve the quality of our products.
It is all because we have such a specialized group of people who are in charge of the quality control, can we insure you that"For customers, we will always do a better job !"

We have strict quality inspection system from material to finished products, all products quality is guaranteed. For defective or false products, we can replace and make up for you without any reason and you no need return the defective ones to us. We promise .the items came from two years manufacture warranty! About Shippment Goods can be shipped by express courier, airshipping, and ocean... By express courier, it is a door to door service, you can get goods within 4 days about after delivery effected. And also you can check the package status online with its tracking no. Generally we use TNT, DHL, FEDEX, EMS, UPS etc. For the freight rate and tracking .

 
 
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Copyright By Dayfly Technology CO., Limited.   Tel:+86-755-82518315 /82516757   Fax:+86-755-82516757
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Address: 4L-2,Yujinghuacheng Building ,HuaQiangSouth,Futian District,Shenzhen,Guangdong,China. Code:518033

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